ChangesContentstackContentstack – AWS NA – SSO Authentication Disruption
Contentstack: Major incident: Contentstack – AWS NA – SSO Authentication Disruption
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Contentstack removed; blue is what they added. Muted text is unchanged context.
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After: Contentstack – AWS NA – SSO Authentication Disruption
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After: major
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After: resolved
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After: 2026-01-08 15:50 UTC
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After: 2026-01-08 17:06 UTC
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After: Amazon Web Services US Region - Automation UI, Amazon Web Services US Region - BrandKit UI, Amazon Web Services US Region - Launch - Web Application, Amazon Web Services US Region - Marketplace - Web Application, Amazon Web Services US Region - Personalize - Web Application, Amazon Web Services US Region - Web Application, Automation UI, BrandKit UI, Launch - Web Application, Marketplace - Web Application, Personalize - Web Application, Web Application
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After: Some customers using SSO may currently experience difficulties accessing the Contentstack application. The team is actively investigating the issue and working toward a resolution. We are closely monitoring the situation and will share updates as more information becomes available.
If you encounter any difficulties accessing our services, please contact our Customer Success team for assistance.
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After: The issue has been identified, and a fix is currently being implemented.
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After: A fix has been implemented and we are monitoring the results.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
Thursday, January 8
1 incident change
- MajorMajor incident
Contentstack – AWS NA – SSO Authentication Disruptionthis change