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CompaniesConfluentIncidents

Confluent: Multiple Confluent Cloud services are in a degraded state - GCP EU-West2

MajorStatus: resolvededitedStarted Resolved (3.7 h)5 updatesstspg.io (opens in new tab)
Summary

Multiple Confluent Cloud services were degraded in GCP EU-West2, with major impact; some customers could experience service issues. The incident began at 2026-10-20 08:02 UTC and remained open when archived, open for 0 min at the last update. Confluent was investigating and attributed the disruption to ongoing GCP EU-West2 issues.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Part of an outage event

Google Cloud europe-west2 outage, Oct 20, 2026 · 19 vendors, 19 incidents

Confluent’s incident blames Google Cloud as the cause. (hop 1, posted +8 h 39 min vs Google Cloud’s own post)

“…Multiple Confluent Cloud services are in a degraded state - GCP EU-West2 This incident is resolved as of 18:15 UTC on October 20. Confluent Cloud in GCP EU-West2 region is operating normally. Some cus…”

Swipe sideways to see the whole diagram.

Google Cloud europe-west2posted 06:08 UTCPosted before Google Cloud did1 vendor, 1 blamed Google CloudJFrogWithin an hour4 vendors, 4 blamed Google CloudAiven, Northflank, Elastic Cloud, dbt Labs1 to 4 hours later4 vendors, 4 blamed Google CloudMongoDB Atlas, Sourcegraph, CockroachDB, ClickHouse CloudLater2 vendors, 1 blamed Google CloudGrafana Cloud, ConfluentConfluent (this incident)posted +8 h 39 min
Google Cloud europe-west2posted 06:08 UTCPosted before Google Cloud did1 vendor, 1 blamed GoogleCloudJFrogWithin an hour4 vendors, 4 blamed GoogleCloudAiven, Northflank, Elastic Cloud,dbt Labs1 to 4 hours later4 vendors, 4 blamed GoogleCloudMongoDB Atlas, Sourcegraph,CockroachDB, ClickHouseCloudLater2 vendors, 1 blamed GoogleCloudGrafana Cloud, ConfluentConfluent (this incident)posted +8 h 39 min
Confluent is outlined in red. Groups show up to a few vendors each; the event page lists every incident.
Mermaid source
flowchart LR
  root["Google Cloud europe-west2<br/>posted 06:08 UTC"]:::root
  before["Posted before Google Cloud did<br/>1 vendor, 1 blamed Google Cloud<br/>JFrog"]:::blames
  root --> before
  h1["Within an hour<br/>4 vendors, 4 blamed Google Cloud<br/>Aiven, Northflank, Elastic Cloud, dbt Labs"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>4 vendors, 4 blamed Google Cloud<br/>MongoDB Atlas, Sourcegraph, CockroachDB, ClickHouse Cloud"]:::blames
  root --> h4
  later["Later<br/>2 vendors, 1 blamed Google Cloud<br/>Grafana Cloud, Confluent"]:::blames
  root --> later
  me["Confluent (this incident)<br/>posted +8 h 39 min"]:::me
  later --- me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

Affected components: Confluent Cloud

Timeline of updates

  1. investigating

    Some customer may observe issues with Confluent Cloud services in EU-West2 region. This is due to ongoing issues with GCP EU-West2

  2. investigating

    We are currently working to restore the impacted services. Most customers should be able to use Confluent Cloud services normally.

  3. monitoring

    The underlying GCP issue has been mitigated. Confluent Cloud Kafka clusters in the affected zone are fully operational and Connect and Flink workloads have recovered. We are monitoring to confirm stability and working to restore the few remaining impacted resources.

  4. monitoring

    We are continuing to monitor for any further issues.

  5. resolved

    This incident is resolved as of 18:15 UTC on October 20. Confluent Cloud in GCP EU-West2 region is operating normally.

Changes Rewindex caught on this incident

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

Rewindex captured this after the last checkpoint; the next run () commits it.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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