# Confluent: Multiple Confluent Cloud services are in a degraded state - GCP EU-West2

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-10-20 14:46 UTC · Resolved: 2026-10-20 18:27 UTC · Duration: 3.7 h
- Updates: 5 · Affected components: Confluent Cloud
- [Vendor status page: https://stspg.io/0h11kk6d5m5d](https://stspg.io/0h11kk6d5m5d)
- [Company: Confluent](https://rewindex.com/company/confluent.md)

## Part of an outage event

- [Google Cloud europe-west2 outage, Oct 20, 2026: 19 vendors, 19 incidents](https://rewindex.com/events/2026-10-20-google-cloud-europe-west2)
- This incident blames Google Cloud as the cause. (hop 1, posted +8 h 39 min vs Google Cloud’s own post)
- Evidence: “…Multiple Confluent Cloud services are in a degraded state - GCP EU-West2 This incident is resolved as of 18:15 UTC on October 20. Confluent Cloud in GCP EU-West2 region is operating normally. Some cus…”

```mermaid
flowchart LR
  root["Google Cloud europe-west2<br/>posted 06:08 UTC"]:::root
  before["Posted before Google Cloud did<br/>1 vendor, 1 blamed Google Cloud<br/>JFrog"]:::blames
  root --> before
  h1["Within an hour<br/>4 vendors, 4 blamed Google Cloud<br/>Aiven, Northflank, Elastic Cloud, dbt Labs"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>4 vendors, 4 blamed Google Cloud<br/>MongoDB Atlas, Sourcegraph, CockroachDB, ClickHouse Cloud"]:::blames
  root --> h4
  later["Later<br/>2 vendors, 1 blamed Google Cloud<br/>Grafana Cloud, Confluent"]:::blames
  root --> later
  me["Confluent (this incident)<br/>posted +8 h 39 min"]:::me
  later --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Summary

Multiple Confluent Cloud services were degraded in GCP EU-West2, with major impact; some customers could experience service issues. The incident began at 2026-10-20 08:02 UTC and remained open when archived, open for 0 min at the last update. Confluent was investigating and attributed the disruption to ongoing GCP EU-West2 issues. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-10-20 08:02 UTC: Some customer may observe issues with Confluent Cloud services in EU-West2 region. This is due to ongoing issues with GCP EU-West2
- **investigating** 2026-10-20 12:55 UTC: We are currently working to restore the impacted services. Most customers should be able to use Confluent Cloud services normally.
- **monitoring** 2026-10-20 14:46 UTC: The underlying GCP issue has been mitigated. Confluent Cloud Kafka clusters in the affected zone are fully operational and Connect and Flink workloads have recovered. We are monitoring to confirm stability and working to restore the few remaining impacted resources.
- **monitoring** 2026-10-20 14:51 UTC: We are continuing to monitor for any further issues.
- **resolved** 2026-10-20 18:27 UTC: This incident is resolved as of 18:15 UTC on October 20. Confluent Cloud in GCP EU-West2 region is operating normally.

## Rewindex changes for this incident

- 2026-10-20 13:03 UTC: [Incident updated: Multiple Confluent Cloud services are in a degraded state - GCP EU-West2](https://rewindex.com/change/r655c2930186760.md)
- 2026-10-20 14:46 UTC: [Major incident: Multiple Confluent Cloud services are in a degraded state - GCP EU-West2](https://rewindex.com/change/iac22f42a346154.md)
- 2026-10-20 14:53 UTC: [Incident updated: Multiple Confluent Cloud services are in a degraded state - GCP EU-West2](https://rewindex.com/change/rb2e8c5d717bceb.md)
- 2026-10-20 18:33 UTC: [Incident updated: Multiple Confluent Cloud services are in a degraded state - GCP EU-West2](https://rewindex.com/change/r556be580073638.md)


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Canonical: https://rewindex.com/company/confluent/incidents/fk6760fkdpnx · Markdown: https://rewindex.com/company/confluent/incidents/fk6760fkdpnx.md · JSON: https://rewindex.com/api/v1/companies/confluent/incidents/fk6760fkdpnx · Generated 2026-10-21T01:20:48.983Z