Confluence change history: Confluence site unreachable for some users

A major Confluence Cloud outage affected some users in us-east-1, disrupting page viewing and editing; the incident started 2026-01-08 15:27 UTC and lasted 3 h 42 min. Atlassian attributed database overload to a configuration change and an unexpected traffic burst. Service was restored, with resolution recorded at 2026-01-08 19:09 UTC.