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Coda: Attachment and image processing delays

No impact listedStatus: resolvedStarted Resolved (5.6 h)2 updatesstspg.io (opens in new tab)

Affected components: File and Image Malware Scanning - Scanii.com api-us1.scanii.comScanii.com api-us1.scanii.comFile and Image Malware Scanning - Scanii.com api.scanii.comScanii.com api.scanii.com

Timeline of updates

  1. identified

    We are currently experiencing an outage with a dependent service to scan attachments and images for viruses (scanii).

    This outage is causing a delay to process images and attachments into the doc. Any uploaded image and attachment has been stored on our servers successfully but we are experiencing a delay with processing the attachments and images to deem them as safe to provide to other collaborators of your document.

    We are monitoring the situation and hope to have a resolution shortly.

  2. resolved

    This incident has been resolved.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Coda, started 2024-12-10 07:28 UTC, resolved after 5.6 h, 2 update(s).

Title
Attachment and image processing delays
Vendor
Coda
Date
URL
https://rewindex.com/company/coda/incidents/7w4kg5shp61t

Coda profileRecent Coda incidentsAll outages on December 10, 2024Coda in December 2024MarkdownJSON