# Coda: Attachment and image processing delays

> Coda status incident “Attachment and image processing delays” on 2024-12-10: impact none (vendor’s label), 5.6 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/coda/incidents/7w4kg5shp61t
Last updated: 2024-12-10T13:05:02Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-12-10 07:28 UTC · Resolved: 2024-12-10 13:05 UTC · Duration: 5.6 h
- Updates: 2 · Affected components: File and Image Malware Scanning - Scanii.com api-us1.scanii.com, Scanii.com api-us1.scanii.com, File and Image Malware Scanning - Scanii.com api.scanii.com, Scanii.com api.scanii.com
- [Vendor status page: https://stspg.io/mzmv8xwbl69r](https://stspg.io/mzmv8xwbl69r)
- [Company: Coda](https://rewindex.com/company/coda.md)

## Timeline of updates

- **identified** 2024-12-10 07:28 UTC: We are currently experiencing an outage with a dependent service to scan attachments and images for viruses (scanii). This outage is causing a delay to process images and attachments into the doc.  Any uploaded image and attachment has been stored on our servers successfully but we are experiencing a delay with processing the attachments and images to deem them as safe to provide to other collaborators of your document. We are monitoring the situation and hope to have a resolution shortly.
- **resolved** 2024-12-10 13:05 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: none) posted by Coda, started 2024-12-10 07:28 UTC, resolved after 5.6 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/coda/incidents/7w4kg5shp61t
- Citation: Coda, “Attachment and image processing delays” (2024-12-10 07:28 UTC). Archived by Rewindex: https://rewindex.com/company/coda/incidents/7w4kg5shp61t (CC BY 4.0).
- Markdown link: `[Coda: Attachment and image processing delays (2024-12-10)](https://rewindex.com/company/coda/incidents/7w4kg5shp61t)`


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Canonical: https://rewindex.com/company/coda/incidents/7w4kg5shp61t · Markdown: https://rewindex.com/company/coda/incidents/7w4kg5shp61t.md · JSON: https://rewindex.com/api/v1/companies/coda/incidents/7w4kg5shp61t · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:02:48.801Z