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CockroachDB: Dedicated Cluster Operations Errors

Impact: majorStatus: resolvedStarted Resolved (13 h)7 updatesSource: stspg.io (opens in new tab)
Summary

CockroachDB reported a major outage preventing Dedicated cluster creation and edits and potentially affecting Cloud Console pages connecting to Serverless and Dedicated clusters; SQL connections worked normally. Starting 2024-07-18 01:56 UTC, it lasted 12 h 49 min and was resolved at 2024-07-18 14:45 UTC after the vendor addressed an unspecified underlying cause.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: CockroachDB AdvancedCockroachDB DedicatedCloud ConsoleCockroachDB Cloud ConsoleCockroachDB Basic/StandardCockroachDB Serverless

Timeline of updates

  1. identified

    We are investigating an issue that is preventing CockroachDB Cloud Dedicated cluster creation and edit operations from running successfully.

  2. identified

    We are continuing to work on a fix for this issue.

  3. identified

    We are continuing to work on a fix for this issue.

  4. identified

    We have further identified that this issue may impact pages within the Cloud Console that connect to Serverless and Dedicated clusters. SQL connections to both Serverless and Dedicated clusters are working normally. We are continuing to investigate the cause of this outage and working towards a solution.

  5. identified

    We are continuing to work on a fix for this issue.

  6. monitoring

    We have resolved the underlying cause of the outages, and are monitoring to ensure the system remains operational.

  7. resolved

    Cluster operations and Cloud Console pages are restored to normal working order.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). CockroachDB profile · Recent CockroachDB incidents · Markdown · JSON