# CockroachDB: Dedicated Cluster Operations Errors

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-07-18 01:56 UTC · Resolved: 2024-07-18 14:45 UTC · Duration: 13 h
- Updates: 7 · Affected components: CockroachDB Advanced, CockroachDB Dedicated, Cloud Console, CockroachDB Cloud Console, CockroachDB Basic/Standard, CockroachDB Serverless
- [Vendor status page: https://stspg.io/14hfc7rdvqs0](https://stspg.io/14hfc7rdvqs0)
- [Company: CockroachDB](https://rewindex.com/company/cockroachdb.md)

## Summary

CockroachDB reported a major outage preventing Dedicated cluster creation and edits and potentially affecting Cloud Console pages connecting to Serverless and Dedicated clusters; SQL connections worked normally. Starting 2024-07-18 01:56 UTC, it lasted 12 h 49 min and was resolved at 2024-07-18 14:45 UTC after the vendor addressed an unspecified underlying cause. _(machine-written, sol)_
## Timeline of updates

- **identified** 2024-07-18 01:56 UTC: We are investigating an issue that is preventing CockroachDB Cloud Dedicated cluster creation and edit operations from running successfully.
- **identified** 2024-07-18 02:34 UTC: We are continuing to work on a fix for this issue.
- **identified** 2024-07-18 03:04 UTC: We are continuing to work on a fix for this issue.
- **identified** 2024-07-18 03:16 UTC: We have further identified that this issue may impact pages within the Cloud Console that connect to Serverless and Dedicated clusters. SQL connections to both Serverless and Dedicated clusters are working normally. We are continuing to investigate the cause of this outage and working towards a solution.
- **identified** 2024-07-18 03:41 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2024-07-18 04:20 UTC: We have resolved the underlying cause of the outages, and are monitoring to ensure the system remains operational.
- **resolved** 2024-07-18 14:45 UTC: Cluster operations and Cloud Console pages are restored to normal working order.

## Rewindex changes for this incident

- 2024-07-18 01:56 UTC: [Major incident: Dedicated Cluster Operations Errors](https://rewindex.com/change/iddfd3d30d790f5.md)


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Canonical: https://rewindex.com/company/cockroachdb/incidents/s74j9kgz4gd8 · Markdown: https://rewindex.com/company/cockroachdb/incidents/s74j9kgz4gd8.md · JSON: https://rewindex.com/api/v1/companies/cockroachdb/incidents/s74j9kgz4gd8 · Generated 2026-10-18T13:33:52.047Z