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Close: Delayed Webhook Processing

MinorStatus: resolvedStarted Resolved (51 min)4 updatesstspg.io (opens in new tab)

Affected components: API

Timeline of updates

  1. investigating

    We've identified an issue with our webhook processing system. Webhooks may be delayed up to twenty minutes. Updates will be posted as they are available.

  2. identified

    This issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Close, started 2025-05-14 15:47 UTC, resolved after 51 min, 4 update(s).

Title
Delayed Webhook Processing
Vendor
Close
Date
URL
https://rewindex.com/company/close/incidents/mgfb713tbssz

Close profileRecent Close incidentsAll outages on May 14, 2025Close in May 2025MarkdownJSON