Close: Delayed processing of Workflow Triggers
Timeline of updates
- investigating
We are currently investigating a delay in processing triggers that kick off Workflow actions.
- identified
We have identified the problem as coming from our compute provider, AWS. An unplanned patch to our Event Stream is currently underway.
- resolved
Unplanned patches have been applies and our system has processed through the delayed events.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
f85996f0c573fd9e…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Close, started 2025-09-05 10:45 UTC, resolved after 28 min, 3 update(s).
- Title
- Delayed processing of Workflow Triggers
- Vendor
- Close
- Date
- URL
- https://rewindex.com/company/close/incidents/8d062q2mdrc3
Close profileRecent Close incidentsAll outages on September 5, 2025Close in September 2025MarkdownJSON