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Close: Explorer graph not loading in UI

No impact listedStatus: resolvedStarted Resolved (4.2 h)1 updatestatus.close.com (opens in new tab)

Timeline of updates

  1. resolved

    This issue should be resolved for all users now. Refresh or restart Close.io to get the updated/fixed version, and contact support@close.io if you experience more issues.

From Close’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.close.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Close, started 2017-03-13 19:52 UTC, resolved after 4.2 h, 1 update(s).

Title
Explorer graph not loading in UI
Vendor
Close
Date
URL
https://rewindex.com/company/close/incidents/5gcv92hlk663

Close profileRecent Close incidentsAll outages on March 13, 2017Close in March 2017MarkdownJSON