Close: SMS provider issues
Close reported a major SMS outage affecting Phone - SMS (primary) and SMS, attributed to issues at telephony provider Twilio. It started at 2023-05-04 15:05 UTC and was resolved at 2023-05-04 17:42 UTC, lasting 2 h 36 min.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Phone - SMS (primary)SMS
Timeline of updates
- investigating
Our telephony provider, Twilio, is currently experiencing issues on their side that are impacting Close users. We're in contact with them about these issues and they are currently working on a fix. You can follow along with Twilio's status updates at: https://status.twilio.com/ We will update this page as soon as we have more information from Twilio.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Major incident: SMS provider issues 2023-05-04 15:05 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Close profile · Recent Close incidents · Markdown · JSON