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CompaniesClickHouse CloudIncidents

ClickHouse Cloud: Degraded support ticket submission and response

MinorStatus: resolvededitedStarted Resolved (2.8 h)2 updatesstatus.clickhouse.com (opens in new tab)

Affected components: AuthorizationClickHouse Cloud APISQLConsole

Timeline of updates

  1. identified

    "Support Ticket Creation through Cloud Console is degraded, and other Salesforce integrated functions may be impacted due to an outage reported at Salesforce status page: https://status.salesforce.com/products/Salesforce_Services (opens in new tab). Creating support tickets through the ClickHouse Cloud Console may intermittently fail or take longer than usual. Responses to existing support tickets may also be delayed. If you have trouble submitting a support request, please email support@clickhouse.com: mailto:support@clickhouse.com or use the support chat in the Cloud Console.

    For reference, Salesforce service updates are available on the Salesforce status page: https://status.salesforce.com/products/Salesforce_Services (opens in new tab).

    "

  2. resolved

    Salesforce team resolved the issue that prevented users from logging in. They identified an issue with a recent release that prevented login sessions from being created. Deployed a fix forward, and access is now restored. Users can log in and open their orgs again. https://status.salesforce.com/incidents/20004512 (opens in new tab)

Changes Rewindex caught on this incident

Archive proof

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How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on status.clickhouse.com (opens in new tab).

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