rewindex

ChangesClickHouse CloudDegraded support ticket submission and response

ClickHouse Cloud: Incident updated: Degraded support ticket submission and response

Incident updateNormal progress (rule, 100%)Changed status.clickhouse.com (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what ClickHouse Cloud removed; blue is what they added. Muted text is unchanged context.

ChangedStatus#1
Before: identified
After: resolved
AddedResolved time#2
Before: not present
After: 2026-10-23 07:39 UTC
AddedUpdateresolved#3
Before: not present
After: Salesforce team resolved the issue that prevented users from logging in. They identified an issue with a recent release that prevented login sessions from being created. Deployed a fix forward, and access is now restored. Users can log in and open their orgs again. https://status.salesforce.com/incidents/20004512

Compared with the previous archived version of this incident (10 to 30-minute polling). View the live incident (opens in new tab).

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

History of this incident

YesterdayFriday, October 23Fri, Oct 23

1 incident change

All ClickHouse Cloud changesClickHouse Cloud profileMarkdownJSON