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Claude: Service disruption on Claude services
Claude reported a critical disruption involving authentication issues on claude.ai, Claude Code, and Claude Cowork, plus degraded performance across those services, Claude Console, and the Claude API. It started at 2026-08-16 21:58 UTC and was resolved at 2026-08-16 22:34 UTC, lasting 35 min; a fix was deployed at 22:22 UTC.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Claude Console (platform.claude.com)Claude CoworkClaude API (api.anthropic.com)claude.aiClaude Code
Discussed on Hacker News
- 49 points · 49 comments · posted · posted 6 min before the vendor’s first update
- 30 points · 37 comments · posted · posted 8 min before the vendor’s first update
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Timeline of updates
- investigating
We are investigating an issue with users authenticating to claude.ai, Claude Code, and Claude Cowork. We will provide an update as soon as possible.
- investigating
We are investigating reports of degraded performance affecting claude.ai, platform.claude.com, the Claude API, Claude Code, and Claude Cowork. We will provide an update as soon as possible.
- monitoring
A fix has been deployed for the issue affecting claude.ai, platform.claude.com, the Claude API, Claude Code, and Claude Cowork and we are monitoring for recovery.
- resolved
The issue affecting claude.ai, platform.claude.com, the Claude API, Claude Code, and Claude Cowork has been resolved.
Rewindex changes for this incident
- Critical incident: Service disruption on Claude services 2026-08-16 21:58 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Claude profile · Recent Claude incidents · Markdown · JSON