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Claude: Delayed credits on the Claude Platform

Impact: minorStatus: resolvedStarted Resolved (6.3 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: Claude Console (platform.claude.com)Claude API (api.anthropic.com)

Timeline of updates

  1. investigating

    We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.

  2. monitoring

    We have resolved the issue causing delays in credits being applied after purchase. We are monitoring closely to ensure no further issues.

  3. resolved

    This issue has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Claude profile · Recent Claude incidents · Markdown · JSON