# Claude: Delayed credits on the Claude Platform

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-01 16:20 UTC · Resolved: 2026-10-01 22:36 UTC · Duration: 6.3 h
- Updates: 3 · Affected components: Claude Console (platform.claude.com), Claude API (api.anthropic.com)
- [Vendor status page: https://stspg.io/jg26d0skzh27](https://stspg.io/jg26d0skzh27)
- [Company: Claude](https://rewindex.com/company/claude.md)

## Timeline of updates

- **investigating** 2026-10-01 16:20 UTC: We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.
- **monitoring** 2026-10-01 18:23 UTC: We have resolved the issue causing delays in credits being applied after purchase. We are monitoring closely to ensure no further issues.
- **resolved** 2026-10-01 22:36 UTC: This issue has been resolved.


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Canonical: https://rewindex.com/company/claude/incidents/k0h22tsvnydg · Markdown: https://rewindex.com/company/claude/incidents/k0h22tsvnydg.md · JSON: https://rewindex.com/api/v1/companies/claude/incidents/k0h22tsvnydg · Generated 2026-10-18T11:44:29.801Z