Claude: Some users are experiencing delays in purchasing additional API credits
Timeline of updates
- resolved
During the outage, all of the following were delayed: - customer balances - billing for standard API usage - issuing credit auto-recharge invoices - access shutoff/restore for $0 in credits, and for reaching spend limits The outage has now been resolved. There is no longer a system delay for any of the above.
From Claude’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.claude.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Claude, started 2026-01-29 19:10 UTC, resolved after 1.5 h, 1 update(s).
- Title
- Some users are experiencing delays in purchasing additional API credits
- Vendor
- Claude
- Date
- URL
- https://rewindex.com/company/claude/incidents/29wh90pcv3r1
Claude profileRecent Claude incidentsAll outages on January 29, 2026Claude in January 2026MarkdownJSON