Chargebee: API Service Degradation - EU Region
Affected components: API Endpoints - API (EU)API (EU)
Timeline of updates
- resolved
On Nov 5th, between 08:01 UTC and 08:03 UTC, we experienced intermittent API request timeouts in the EU region due to an internal server issue. The impact was minimal, and the service has fully recovered.
We apologize for any inconvenience caused.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
3a4e2cabc37527f8…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Chargebee, started 2025-11-05 10:28 UTC, resolved after 0 min, 1 update(s).
- Title
- API Service Degradation - EU Region
- Vendor
- Chargebee
- Date
- URL
- https://rewindex.com/company/chargebee/incidents/zz1z9j4bhmf8
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