Chargebee: Missing "Update Payment" Button/link In Email Notification
Timeline of updates
- resolved
We discovered a problem that affected the template of a few email notifications. Unfortunately, some emails were missing the "Update Payment" button/link, which could have caused inconvenience. We have fixed the problem and ensured that the "Update Payment" button is included in all affected email notifications. We sincerely apologize for any inconvenience or disruption that this issue may have caused you.
From Chargebee’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.chargebee.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Chargebee, started 2024-04-23 08:31 UTC, resolved after 0 min, 1 update(s).
- Title
- Missing "Update Payment" Button/link In Email Notification
- Vendor
- Chargebee
- Date
- URL
- https://rewindex.com/company/chargebee/incidents/x001tc1md98r
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