Chargebee: API Service Degradation
Affected components: API Endpoints - API (US)API (US)
Timeline of updates
- resolved
We experienced a brief interruption to our API service in the US region between 11:07 UTC and 11:08 UTC due to an issue at the AWS platform. The impact was very minimal. We apologise for any inconvenience caused.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
d1a3d449e3e4e08d…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Chargebee, started 2025-11-21 12:52 UTC, resolved after 0 min, 1 update(s).
- Title
- API Service Degradation
- Vendor
- Chargebee
- Date
- URL
- https://rewindex.com/company/chargebee/incidents/t7twnyfbpqnn
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