Chargebee: API Service Degradation - US Region
Timeline of updates
- resolved
We experienced intermittent API service interruption & request timeouts between 05:52 AM and 05:53 AM UTC. This disruption was due to an issue on the AWS platform, leading to an unexpected increase in API failures in the US region. We apologize for any inconvenience caused.
From Chargebee’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.chargebee.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Chargebee, started 2025-05-14 07:01 UTC, resolved after 0 min, 1 update(s).
- Title
- API Service Degradation - US Region
- Vendor
- Chargebee
- Date
- URL
- https://rewindex.com/company/chargebee/incidents/n214v7xbnl93
Chargebee profileRecent Chargebee incidentsAll outages on May 14, 2025Chargebee in May 2025MarkdownJSON