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CompaniesChargebeeIncidents

Chargebee: Degradation In The Estimate For Subscription Cancellations

MinorStatus: resolvedStarted Resolved (0 min)1 updatestatus.chargebee.com (opens in new tab)

Timeline of updates

  1. resolved

    Between June 6, 2024, 04:30 UTC, and June 10, 2024, 04:30 UTC, a deployment made the cancel_reason_codeparameter mandatory in the cancel subscription estimate API, causing 4xx errors when it was not provided. The issue has been resolved by reverting the parameter to optional. No product functionality was impacted.

From Chargebee’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.chargebee.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2024-06-10 06:00 UTC, resolved after 0 min, 1 update(s).

Title
Degradation In The Estimate For Subscription Cancellations
Vendor
Chargebee
Date
URL
https://rewindex.com/company/chargebee/incidents/gm3z5mmmw7qs

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