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CompaniesChargebeeIncidents

Chargebee: API Service Degradation - US Region

MinorStatus: resolvedStarted Resolved (0 min)1 updatestspg.io (opens in new tab)

Affected components: API Endpoints - API (US)API (US)

Timeline of updates

  1. resolved

    On September 9th, we experienced intermittent API service interruptions and request timeouts between 18:19 and 19:52 UTC in the US region. This disruption was due to an upstream networking configuration issue on the AWS platform. The service has fully recovered.

    We apologize for any inconvenience caused.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2025-09-10 09:50 UTC, resolved after 0 min, 1 update(s).

Title
API Service Degradation - US Region
Vendor
Chargebee
Date
URL
https://rewindex.com/company/chargebee/incidents/3nkwmyc6t70l

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