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CompaniesChargebeeIncidents

Chargebee: Disruption In The Calendar Billing Workflow

MinorStatus: resolvedStarted Resolved (0 min)1 updatestatus.chargebee.com (opens in new tab)

Timeline of updates

  1. resolved

    We discovered an issue within the Calendar billing workflow, specifically in the integration of Calendar billing with contract terms. The problem primarily impacted the alignment of contract terms with billing dates, leading to inaccuracies in subscription detail modifications. Consequently, errors have occurred in managing subscription details due to this unaddressed edge case. The issue has been resolved as of 06 April 2024, restoring the workflow to its intended functionality. We apologize for any inconvenience this may have caused.

From Chargebee’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.chargebee.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2024-04-06 06:17 UTC, resolved after 0 min, 1 update(s).

Title
Disruption In The Calendar Billing Workflow
Vendor
Chargebee
Date
URL
https://rewindex.com/company/chargebee/incidents/3c09s6jydsq2

Chargebee profileRecent Chargebee incidentsAll outages on April 6, 2024Chargebee in April 2024MarkdownJSON