Chargebee change history: AWS Outage Impacting Chargebee Services

Chargebee reported a major outage affecting Admin Console, API, Checkout, Dashboard and Webhooks in AU, EU and US from 2025-10-20 09:42 UTC to 2025-10-21 02:33 UTC (16 h 50 min). The postmortem cited AWS US-EAST-1 DNS resolution issues and EC2 instance scaling impairments; Chargebee reported normal operation after AWS implemented a fix.