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Chargebee change history: Email Service Degradation

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8Major incident
When (UTC)ChangeKind
Critical incident: Email Service Degradation
Chargebee reported a critical email service degradation affecting Email Notifications in AU, EU and US, delaying system notifications due to an email-provider issue. It started at 2026-06-11 23:15 UTC and was resolved at 2026-06-12 02:12 UTC, lasting 2 h 57 min. New notifications resumed, and Chargebee said it would reprocess queued emails.
Major incident