Chainguard: Resolved: Zendesk support portal may not be available
MinorStatus: resolvedStarted Resolved (9.0 h)6 updates
Affected components: Console
Timeline of updates
- degraded
We are investigating reports of users receiving an error page when accessing our Zendesk support portal. We are working to identify the root cause and a resolution, and will post an update as soon as we have more information.
- degraded
Engineering is continuing to investigate the issue.
- degraded
Engineering is continuing to investigate the issue.
- degraded
A temporary fix has been put in place while we work on a permanent solution. Access to the Zendesk support portal is now working as expected.
- degraded
Access to the Zendesk support portal has been restored. We are continuing to monitor the situation.
- resolved
The situation has been confirmed to be resolved.
Impact, status and times are the vendor’s own, as last archived.