Cartesia: Degraded API Performance in US Regions
Affected components: Speech to Text (US)Speech to Text (US)Voice CloningVoice CloningText to Speech (US)Text to Speech (US)
Timeline of updates
- investigating
Customers in the US regions are facing increased latency for some API requests.
- monitoring
The root cause has been identified as a change that led to increased load in our internal caching service. We have mitigated the issue on our end and are continuing to monitor the state of our service.
- investigating
Our caching service briefly experienced increased load due to the same configuration change, leading to increased latency in US regions again.
- monitoring
This degradation has been quickly mitigated; we are closely monitoring performance for all key endpoints in the US regions.
- resolved
The replacement for the offending change has been deployed. The incident is resolved.
Changes Rewindex caught on this incident
Impact, status and times are the vendor’s own, as last archived. View on status.cartesia.ai (opens in new tab).