ChangesCartesiaDegraded API Performance in US Regions
Cartesia: Major incident: Degraded API Performance in US Regions
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Cartesia removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: Degraded API Performance in US Regions
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-10-07 16:29 UTC
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After: 2026-10-07 22:23 UTC
Before: not present
After: Customers in the US regions are facing increased latency for some API requests.
Before: not present
After: The root cause has been identified as a change that led to increased load in our internal caching service. We have mitigated the issue on our end and are continuing to monitor the state of our service.
Before: not present
After: Our caching service briefly experienced increased load due to the same configuration change, leading to increased latency in US regions again.
Before: not present
After: This degradation has been quickly mitigated; we are closely monitoring performance for all key endpoints in the US regions.
Before: not present
After: The replacement for the offending change has been deployed. The incident is resolved.
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History of this incident
Wednesday, October 7
1 incident change
- MajorMajor incident
Degraded API Performance in US Regionsthis change