Companies/Cartesia/Incidents

Cartesia: Intermittent timeouts on TTS endpoints

Affected components: Voice AgentsVoice AgentsVoice CloningVoice CloningText to Speech (EU)Text to Speech (APAC)Text to Speech (US)Text to Speech (US)

Timeline of updates

1. investigating2026-08-05 21:25 UTC

   We are investigating the issue.

2. investigating2026-08-05 21:36 UTC

   We are investigating the issue.

3. investigating2026-08-05 21:43 UTC

   We have identified some network issues and are attempting to mitigate the issue.

4. identified2026-08-05 21:45 UTC

   Rerouting traffic

5. monitoring2026-08-05 21:50 UTC

   We have mitigated the issue on our end and are continuing to monitor the state of our service.

6. resolved2026-08-05 23:21 UTC

   This incident has been resolved.

Changes Rewindex caught on this incident

• Aug 5Major incident: Intermittent timeouts on TTS endpoints

Impact, status and times are the vendor’s own, as last archived. View on status.cartesia.ai (opens in new tab).

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