Canva change history: Some users are unable to add credit cards as a payment method
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Some users are unable to add credit cards as a payment method Some Canva users could not add credit cards as a payment method, affecting Billing and subscriptions. Canva rated the incident major; it started at 2025-10-28 19:03 UTC and was resolved at 2025-10-28 19:59 UTC, lasting 56 min. No cause or specific fix was stated. | Major incident |