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Braze: Data Processing and Messaging Sending latency impacting US01

MinorStatus: resolvedStarted Resolved (36 min)3 updatesstspg.io (opens in new tab)

Affected components: Data ProcessingUS 01 Cluster - Data ProcessingOutbound MessagingUS 01 Cluster - Outbound Messaging

Timeline of updates

  1. investigating

    Our engineering team is investigating elevated Messaging Sending and Data Processing latency affecting the US01 cluster. We are actively working to identify the root cause and implement a resolution as quickly as possible.

  2. monitoring

    Braze Engineers have implemented a fix for the issue, and we are observing improvements in processing speed. Engineers are now working to process the backlog of messages.

  3. resolved

    The backlog of messages has now been processed. The incident is now considered resolved.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Braze, started 2025-07-11 07:43 UTC, resolved after 36 min, 3 update(s).

Title
Data Processing and Messaging Sending latency impacting US01
Vendor
Braze
Date
URL
https://rewindex.com/company/braze/incidents/xkdmtp1mfnb3

Braze profileRecent Braze incidentsAll outages on July 11, 2025Braze in July 2025MarkdownJSON