Braze: Connectivity to US cluster seeming due to AWS incident
Timeline of updates
- resolved
Systems have remained operational since the earlier incident. Due to the recent continued incidence of AWS chassis instability for the dedicated instance types that our database clusters run on, we have accelerated a number of remediation plans to remove the impact on Appboy systems due to this class of failure. We also identified an issue during recovery with some message sending jobs that were scheduled for future delivery. We've notified affected customers and are working toward resolution and recovery.
From Braze’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on braze.statuspage.io (opens in new tab).