rewindex

CompaniesBrazeIncidents

Braze: US-03 SDK API Increased Error Rates

MinorStatus: resolvedStarted Resolved (0 min)1 updatebraze.statuspage.io (opens in new tab)

Timeline of updates

  1. resolved

    US-03 SDK API had increased error rates from 10:09 EST -> 10:51 EST. Additional capacity was added to compensate while the root cause was investigated. The issue was resolved for the majority of customers at 10:51 EST. From 11:42 EST until 11:56 EST a minority of customers may have had an increase in error rates while the fix was being deployed.

From Braze’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on braze.statuspage.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Braze, started 2019-10-08 14:09 UTC, resolved after 0 min, 1 update(s).

Title
US-03 SDK API Increased Error Rates
Vendor
Braze
Date
URL
https://rewindex.com/company/braze/incidents/tn5mg7lrjydg

Braze profileRecent Braze incidentsAll outages on October 8, 2019Braze in October 2019MarkdownJSON