Braze: US02 Dashboard and SDK Errors
Affected components: SDK Data CollectionUS 02 Cluster - SDK Data CollectionDashboardUS 02 Cluster - Dashboard
Timeline of updates
- monitoring
Starting at 16:55 ET Braze Engineers identified an issue impacting the US02 Dashboard and SDK. At 17:18 ET Engineers implemented a fix and services have returned to normal operation.
Engineers are continuing to monitor service stability.
- resolved
The US02 Dashboard and SDK have remained stable since 17:18 ET. We can confirm the incident is resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
a15f19bc1803351f…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Braze, started 2025-11-18 22:24 UTC, resolved after 11 min, 2 update(s).
- Title
- US02 Dashboard and SDK Errors
- Vendor
- Braze
- Date
- URL
- https://rewindex.com/company/braze/incidents/rws5trsng255
Braze profileRecent Braze incidentsAll outages on November 18, 2025Braze in November 2025MarkdownJSON