Braze: SMS outbound sending delays
Timeline of updates
- resolved
Between 4:05 PM and 4:58 PM ET, some SMS messages experienced a temporary delivery delay. The issue has been fully resolved. All delayed messages were safely queued and are now being delivered. No messages were lost.
Our systems are operating normally, and our team is monitoring to ensure continued stability.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
38dc688a41724c0d…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Braze, started 2026-01-13 22:19 UTC, resolved after -80 min, 1 update(s).
- Title
- SMS outbound sending delays
- Vendor
- Braze
- Date
- URL
- https://rewindex.com/company/braze/incidents/gz1ltyvf558y
Braze profileRecent Braze incidentsAll outages on January 13, 2026Braze in January 2026MarkdownJSON