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Braze: We are investigating a potential switch failure in the data center

No impact listedStatus: resolvedStarted Resolved (1.3 h)1 updatebraze.statuspage.io (opens in new tab)

Timeline of updates

  1. resolved

    At approximately 7:16pm ET, our data center had an aggregation switch failure which resulted in approximately 2-3 minutes of unavailability. For a period of approximately 40 minutes after that, API requests were responding slower than usual but all service were online and functioning. The latency has settled since approximately 7:56pm ET.

From Braze’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on braze.statuspage.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Braze, started 2015-12-13 00:31 UTC, resolved after 1.3 h, 1 update(s).

Title
We are investigating a potential switch failure in the data center
Vendor
Braze
Date
URL
https://rewindex.com/company/braze/incidents/g54qnz6hs200

Braze profileRecent Braze incidentsAll outages on December 13, 2015Braze in December 2015MarkdownJSON