Braze: Firewall failover
Timeline of updates
- resolved
Our primary firewall failed over at approximately 5:52pm ET, causing some interruptions to the Appboy service. The secondary firewall automatically came fully online by 5:54pm ET and everything has been operating normally since. Our networking team is investigating the cause of the failover and we will post updates here when we receive them. UPDATE: We have discussed the issue with the hardware vendor and they told us that an upcoming bug-fix release later this month will prevent this issue from recurring. We will be doing this upgrade later this month once the release is out.
From Braze’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on braze.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Braze, started 2015-02-10 23:37 UTC, resolved after 0 min, 1 update(s).
- Title
- Firewall failover
- Vendor
- Braze
- Date
- URL
- https://rewindex.com/company/braze/incidents/fvvf67tzwm5n
Braze profileRecent Braze incidentsAll outages on February 10, 2015Braze in February 2015MarkdownJSON