Braze: Degraded performance in Outbound Messaging and Data Processing on EU01
Affected components: Data ProcessingEU 01 Cluster - Data ProcessingEU 01 Cluster - Outbound MessagingOutbound Messaging
Timeline of updates
- monitoring
We have identified degraded performance between 2:05 PM and 2:28 PM UTC, which impacted Outbound Messaging and Data Processing on the EU01 cluster. This issue is now resolved, and Engineers are continuing to monitor services.
- monitoring
We are continuing to monitor for any further issues.
- resolved
Engineers have continuously been monitoring services, and they have remained stable. This issue is now considered fully resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
2272368354a7ca6a…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Braze, started 2025-07-30 14:49 UTC, resolved after 31 min, 3 update(s).
- Title
- Degraded performance in Outbound Messaging and Data Processing on EU01
- Vendor
- Braze
- Date
- URL
- https://rewindex.com/company/braze/incidents/b8rknpsd75z3
Braze profileRecent Braze incidentsAll outages on July 30, 2025Braze in July 2025MarkdownJSON