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CompaniesBrazeIncidents

Braze: Third-party Snowflake issue impacting CDI, Currents and Dashboard

MinorStatus: resolvedStarted Resolved (2.9 h)2 updatesstspg.io (opens in new tab)

Affected components: Cloud Data-Ingestion (CDI)US 08 Cluster - Cloud Data-Ingestion (CDI)Cloud Data-Ingestion (CDI)US 04 Cluster - Cloud Data-Ingestion (CDI)Cloud Data-Ingestion (CDI)US 03 Cluster - Cloud Data-Ingestion (CDI)DashboardUS 06 Cluster - DashboardCurrentsUS 08 Cluster - CurrentsCurrentsUS 04 Cluster - CurrentsCurrentsUS 02 Cluster - CurrentsCurrentsUS 05 Cluster - CurrentsCurrentsUS 01 Cluster - CurrentsCurrentsUS 03 Cluster - CurrentsCloud Data-Ingestion (CDI)US 06 Cluster - Cloud Data-Ingestion (CDI)Cloud Data-Ingestion (CDI)US 01 Cluster - Cloud Data-Ingestion (CDI)DashboardUS 02 Cluster - DashboardDashboardUS 08 Cluster - DashboardDashboardUS 04 Cluster - DashboardCurrentsUS 06 Cluster - CurrentsCloud Data-Ingestion (CDI)US 07 Cluster - Cloud Data-Ingestion (CDI)DashboardUS 05 Cluster - DashboardDashboardUS 07 Cluster - DashboardDashboardUS 01 Cluster - DashboardCloud Data-Ingestion (CDI)US 02 Cluster - Cloud Data-Ingestion (CDI)Cloud Data-Ingestion (CDI)US 05 Cluster - Cloud Data-Ingestion (CDI)DashboardUS 03 Cluster - DashboardCurrentsUS 07 Cluster - Currents

Timeline of updates

  1. identified

    Third-party Snowflake is currently experiencing an issue. As a result of this outage, customers may experience an impact on various functionalities within the Braze dashboard, including Query Builder, SQL Segments, Segment Extensions, Data Sharing configuration, and certain reporting features.

    Customers integrating Snowflake with CDI or Currents may also experience latencies and errors during this time.

  2. resolved

    Snowflake has confirmed the incident they were experiencing is resolved. Braze can confirm all services are now healthy and working within normal operational bounds.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Braze, started 2025-03-19 18:53 UTC, resolved after 2.9 h, 2 update(s).

Title
Third-party Snowflake issue impacting CDI, Currents and Dashboard
Vendor
Braze
Date
URL
https://rewindex.com/company/braze/incidents/60ls7gfz5521

Braze profileRecent Braze incidentsAll outages on March 19, 2025Braze in March 2025MarkdownJSON