Braze: AWS Networking Disruption in US-WEST-2 (Resolved)
Timeline of updates
- resolved
At approximately 7:30 AM ET, we became aware of an AWS networking outage in the US-WEST-2 region affecting network connectivity between 6:55 AM ET and 8:00 AM ET. AWS has since resolved the underlying issue. During the impact window, some customers may have experienced intermittent delays and latency in email delivery.
Mail is now being delivered normally. As queue depth increased, some customers may have experienced residual delays in message delivery. These delays have been resolved as of 2:40 PM ET today.
This disruption originated within AWS infrastructure and was not caused by any component of the Braze platform.
For further details on the AWS incident, please refer to the AWS status page: https://health.aws.amazon.com/health/status (opens in new tab)
Archive proof
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First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
d92eaf8152fe491f…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Braze, started 2026-07-24 19:54 UTC, resolved after -55 min, 1 update(s).
- Title
- AWS Networking Disruption in US-WEST-2 (Resolved)
- Vendor
- Braze
- Date
- URL
- https://rewindex.com/company/braze/incidents/4nhzyh2gvbtt
Braze profileRecent Braze incidentsAll outages on July 24, 2026Braze in July 2026MarkdownJSON