Braze: Database maintenance
Timeline of updates
- resolved
This evening, one of the services hosting our databases performed maintenance which caused a few seconds of connectivity blips at 11:05pm, 11:16pm, 11:32pm, 11:40pm, and 11:48pm. The maintenance was supposed to be minor and not cause issues, but we experienced brief errors connecting to the database for a few seconds at the times listed above. As a result, some API calls returned 50x error codes and some message sending may have been delayed by a few minutes. Our provider's maintenance has completed and all has returned to normal.
From Braze’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on braze.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Braze, started 2015-02-12 04:50 UTC, resolved after 0 min, 1 update(s).
- Title
- Database maintenance
- Vendor
- Braze
- Date
- URL
- https://rewindex.com/company/braze/incidents/3nkydq4dw4pt
Braze profileRecent Braze incidentsAll outages on February 12, 2015Braze in February 2015MarkdownJSON