Box: [Medium] Issues with Box Notes
Box Notes users could encounter errors or slowness when creating or updating notes. Box marked the impact as major; the incident started at 2026-09-28 10:04 UTC and was resolved at 2026-09-28 10:31 UTC, lasting 27 min. Box confirmed full functionality was restored but stated no cause or specific fix.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Box Notes - Web ApplicationWeb Application
Timeline of updates
- investigating
Our team is investigating an issue with Box Notes. Users may see errors or slowness when creating or updating Box Notes. We will provide additional information as it becomes available.
- resolved
After further monitoring, this incident is now considered resolved. The Box Note service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
Rewindex changes for this incident
- Major incident: [Medium] Issues with Box Notes 2026-09-28 10:04 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Box profile · Recent Box incidents · Markdown · JSON