Box: [Critical] Issues with All Files Page, Box Notes, API calls, logins and downloads
Box reported a critical outage affecting All Files Page, Box Notes, API calls, logins and downloads, starting 2026-09-29 14:15 UTC and resolved at 2026-09-29 15:30 UTC (computed duration: 1 h 14 min). Box said its systems automatically detected and corrected the underlying issue, with no current impact.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Timeline of updates
- resolved
From approximately 06.39 AM to 06:44 AM US Pacific time, we observed an issue impacting All Files Page, Box Notes, API calls, logins and downloads. Our systems automatically detected and corrected the underlying issue. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.
Rewindex changes for this incident
- Critical incident: [Critical] Issues with All Files Page, Box Notes, API calls, logins and downloads 2026-09-29 14:15 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Box profile · Recent Box incidents · Markdown · JSON