# Box: [Critical] Issues with All Files Page, Box Notes, API calls, logins and downloads

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-09-29 14:15 UTC · Resolved: 2026-09-29 15:30 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://stspg.io/qxwy1t2bfym4](https://stspg.io/qxwy1t2bfym4)
- [Company: Box](https://rewindex.com/company/box.md)

## Summary

Box reported a critical outage affecting All Files Page, Box Notes, API calls, logins and downloads, starting 2026-09-29 14:15 UTC and resolved at 2026-09-29 15:30 UTC (computed duration: 1 h 14 min). Box said its systems automatically detected and corrected the underlying issue, with no current impact. _(machine-written, sol)_
## Timeline of updates

- **resolved** 2026-09-29 15:30 UTC: From approximately 06.39 AM to 06:44 AM US Pacific time, we observed an issue impacting All Files Page, Box Notes, API calls, logins and downloads. Our systems automatically detected and corrected the underlying issue. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.

## Rewindex changes for this incident

- 2026-09-29 14:15 UTC: [Critical incident: \[Critical\] Issues with All Files Page, Box Notes, API calls, logins and downloads](https://rewindex.com/change/i57016a2fc45c79.md)


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Canonical: https://rewindex.com/company/box/incidents/nymp07yk68rh · Markdown: https://rewindex.com/company/box/incidents/nymp07yk68rh.md · JSON: https://rewindex.com/api/v1/companies/box/incidents/nymp07yk68rh · Generated 2026-10-18T09:38:23.921Z