Companies / Box / incidents

Box: [Medium] Issue with File Requests

Impact: majorStatus: resolvedStarted Resolved (-1064 min)1 updateSource: stspg.io (opens in new tab)
Summary

Box reported a major incident affecting File Requests, now resolved with no current impact. The recorded start is 2026-10-02 03:43 UTC and resolution is 2026-10-01 10:00 UTC; these timestamps conflict, and the computed duration is unknown.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Timeline of updates

  1. resolved

    From approximately 2:50 AM to 3:30 AM PDT on Oct 01, 2026, we observed an issue impacting File Requests. There is no current impact and no further updates will be provided here. If you continue to experience any issues, please contact Box Support at https://support.box.com.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Box profile · Recent Box incidents · Markdown · JSON