Box: [Minor] Issues with Search
Timeline of updates
- resolved
From approximately 10:09 AM Pacific to 10:59 AM Pacific today, there was an issue impacting Box Search. Users may have seen errors when searching for content or seen empty search results. To clarify: there were two periods of Box Search issues today from approximately 6:00 AM Pacific to 6:38 AM Pacific and from 10:09 AM Pacific to 10:59 AM Pacific. Steps have been taken to resolve the issues and no further impact has been observed outside of these times. Please let us know at https://support.box.com (opens in new tab) if you are seeing any errors using Box Search.
From Box’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.box.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Box, started 2019-03-21 17:09 UTC, resolved after 0 min, 1 update(s).
- Title
- [Minor] Issues with Search
- Vendor
- Box
- Date
- URL
- https://rewindex.com/company/box/incidents/414v0t37ddrp
Box profileRecent Box incidentsAll outages on March 21, 2019Box in March 2019MarkdownJSON