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Box change history: [Critical] Issues with Multiple Box Services

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43Major incident
When (UTC)ChangeKind
Critical incident: [Critical] Issues with Multiple Box Services
Box reported a critical outage affecting Login, Public API, Uploads, Downloads and Box Notes, starting 2026-01-08 01:39 UTC and resolved at 2026-01-08 02:37 UTC (58 min). Customers experienced elevated errors and timeouts; Box reported taking remediation steps and confirmed all affected services were restored.
Major incident