Box change history: [Medium] Issues with Logins, Folder and File Preview, and Shared Links

Box reported a major incident affecting Login/SSO, folder and file preview, and shared links; customers could encounter blank pages. It ran from 2026-03-20 03:37 UTC to 2026-03-20 05:08 UTC, lasting 1 h 31 min. Box implemented a fix and confirmed all affected services were restored.